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Handling rejection in your job hunt

Patti Breckenridge

Patti Breckenridge

We hire about 50,000 people a year across our company. Most of those job offers are for positions in our stores since store employees outnumber support associates by a margin of 12 to 1.

That’s great news for the 50,000 people we hire. It’s not good news for the more than 400,000 people we don’t select; they understandably are disappointed.
Some, in fact, are downright frustrated if they’ve been pursuing a job with Publix for some time and fear they never will be hired here.

We wish we could offer employment to everyone who wants to join our company, especially since many we don’t hire are either very talented people or wonderful human beings – or both! But of course, a business has to make a profit, so we can only hire the number we need to provide the level of service that our customers deserve. And we have to hire the individuals we think are best suited for the jobs and for our company’s culture.

This blog is my sincere effort to reach out to those of you who do not receive a job offer from Publix, despite your best attempts to capture the attention of our hiring managers.

It’s human nature to wonder why you weren’t selected if you think you have all the right qualifications for the job you applied for. Here is what I’m hoping you will consider. As talented as you are, one of the other individuals who applied for the same position might have had better qualifications even than you. In other words, they might have had more experience in the duties they will be responsible for at Publix. They might even have been a former Publix associate who performed that very job well but had to leave the company for a while for a good reason.

The best way to avoid frustration is to manage your expectations. That’s a very hard thing to do when you are seeking a job. But the better you can temper your enthusiasm with a dose of reality – that you might not always be the best candidate for an opening – the easier you will be able to accept being passed over for someone else.

Hang in there and something good will come your way, if not at Publix then at another organization that needs exactly what you have to offer. Read more of our blogs to understand what it is we’re looking for. And join us on Facebook, Twitter and LinkedIn to interact as well.

89 Responses

  1. smf412 December 10, 2014 at 5:15 pm #

    Hi Patti,

    My frustration is that I’m applying for the ISTS Support Technician in various cities in Florida, North Carolina and Alabama. I perform the exact same position for my company here in New York for a grocery store chain.

    I’m being told they are pursuing other candidates and then the posting is still up or reposted. For example, I have applied for the ISTS Support Technician, IT – Lakeland position, turned down and now it has been posted again.

    I would require very little training to work for your company which is why the frustration is doubled.

    Since last night, we’ve gotten almost a foot of snow here and my wife and I are ready to head south!

    • Patti Breckenridge
      Patti Breckenridge December 10, 2014 at 5:29 pm #

      They have some perpetual postings in our Information Systems department. These are positions that stay posted even after a hire is made. It allows recruiters to continue accepting applications in preparation for future openings. If you have specific questions, you should address them to She is a recruiter in that department. Stay warm!


      • smf412 December 10, 2014 at 5:50 pm #

        Awesome! Thank you!

        Maybe I’ll just move now and reapply once I’m down there!

  2. alilreddevil68 December 18, 2014 at 8:59 am #

    Hello Patti
    Does having a felony on your record after ten years disqualify a person from getting hired or getting an interview?

    • Patti Breckenridge
      Patti Breckenridge December 18, 2014 at 10:55 am #

      It depends on whether violence was involved and it depends on which position you apply for.
      We have different protocols for different positions.


      • alilreddevil68 December 18, 2014 at 11:17 am #

        It was a theft of property charge in 2004, how do you suggest putting it on the application.

        • Patti Breckenridge
          Patti Breckenridge December 18, 2014 at 2:19 pm #

          Exactly like that. Honesty goes a long way here at Publix.

  3. utopia2015 December 21, 2014 at 9:40 pm #

    HELP WANTED! We need to live in Florida, no doubt about it. Pretty sure we have sand running through our veins. We will be relocating within the next six months, but need to know I will find employment. We always enjoyed shopping at Publix while vacationing, so I would love to be a part of making others enjoy their Publix experience as much as we did.

    • Patti Breckenridge
      Patti Breckenridge December 23, 2014 at 10:45 am #

      You must apply at a Job Application Center kiosk in a store to be considered for employment. Unless you are a cake decorator or a meat cutter, you will need to apply at a store in the area where you want to work to have any chance of being called for an interview. Competition is very stiff, so when you do apply, make sure you speak with a manager afterward to briefly explain why you would make a great Publix associate. Have a happy holiday!


      • utopia2015 January 3, 2015 at 11:57 am #

        Happy New Year! Looking forward to the future…

  4. Dawn January 12, 2015 at 1:42 pm #

    I am currently employed full time but I am interested in applying for a part time job at Publix for evenings and weekends. My question is how will they look at my work experience? I currently work in the mortgage field and have been doing this for 15 years. But before I got into this line of work I was working retail and have customer service experience. I would also say that in all of my years working I have always had to provide exceptional customer service wether it was for internal customers (fellow associates) or external customers.

    So when I complete the application and they see my work history will they still give me an opportunity to explain that I do have experience in providing the customer service Publix is looking for?

    Thank you for your help.


    • Patti Breckenridge
      Patti Breckenridge January 13, 2015 at 10:55 am #


      Thank you for your interest in Publix and for your thoughtful questions.
      I suggest that you speak with a Customer Service Manager after applying.
      Briefly explain why you think you would make a great Publix associate.
      I don’t think your mortgage experience is any hindrance.
      They may want to know how you think you would handle standing all day.
      That is a part of the job that many people have difficulties with after being in an office job.
      I hope this helps!


  5. jjmurphy January 21, 2015 at 7:20 pm #

    How does Publix handle persons over 50yrs applying for jobs? What I have found since moving to this area is that, despite years of experience, companies pass over older applicants without ever interviewing them. How far back in time do you recommend a person go when filling out an application?

    • Patti Breckenridge
      Patti Breckenridge January 22, 2015 at 5:06 pm #

      A person’s age makes no difference except when a particular job requires someone to be at least 18.
      I suggest listing your last three jobs and then any prior to those which relate to the job for which you are applying.


  6. lizbeth2012 January 30, 2015 at 1:10 pm #

    Hi this Lizbeth I need job now because I have bills a lot please hire me and call me be ready job 251-206-6975 and I like clean floor and trash too any job

    • Patti Breckenridge
      Patti Breckenridge January 30, 2015 at 1:14 pm #

      Hi Lizbeth! We would welcome your application in our stores for a utility position. After applying, please speak with a manager about why you think would make a great Publix associate.


  7. paladin February 3, 2015 at 12:19 pm #

    The excellent blog entry does reach out to many who would like a career at Publix.

    I am a pharmacy technician seeking to resume a career in pharmacy. I maintain an active registration and fulfill contact hours in continuing education required to renew.

    Pharmacy jobs for pharmacy technicians can be scarce. Each state board of pharmacy has regulations on how many pharmacy technicians can work in a pharmacy location at one time (i.e. one pharmacist may have one intern and two pharmacy technicians; three technicians permitted with one being state certified). This is a point in a routine pharmacy inspection by a state board.

    I could work in other departments, but my pharmacy commitment and state board regulations could get me rejected.

    Although there may not be an opportunity for me at Publix immediately, I consistently check back at stores, update my application and maintain my pharmacy interest.

  8. ldoan February 3, 2015 at 1:55 pm #

    Hello Patti,

    I have applied for the Sr Purchasing Analyst position in Lakeland on Jan 23, 2015 and status said considering since. I am just wondering if there is anyone that I can contact to find out more whether I will have the opportunity to come in for an interview.

    I appreciate your helps.

    • Patti Breckenridge
      Patti Breckenridge February 3, 2015 at 4:51 pm #

      If your status is “Considering,” then you are still in the running. The Employment Office will contact you if the hiring manager wants to interview you.


  9. February 12, 2015 at 10:47 am #

    Inquiry on Job Application Status for Asheville, NC Grand Opening in April 2015

    Dear Ms. Breckenridge,

    I submitted an application during your Job Fair (from January 31st through February 4th 2015) here in Asheville, NC held at the Doubletree Hotel. I have been reading about Publix and it is  indeed an impressive company to work for and I sincerely hope I can be a part of your family and continue the success.

    1) Do you have an idea as to how long does the job application process take before calls are made to potential candidates for interview?
    2) During the application profile entries, I agreed for Publix to contact all my former employers; BUT, I don’t remember contact nos.; hence, I left those fields blank.  Does this automatically disqualify my application?
    3) Lastly, I know that my application has to be active for hiring managers to see every 30 days.  Mine is good till 3/3/2015.  Please advise how may I keep it active via your JAC located in any Publix store when my Publix store is not due to open till April?  

    I apologize for the inconvenience and taking up your time.  Thank you so very much for your prompt attention.


    Jennifer Kowalewski

  10. johnkrsapp March 11, 2015 at 10:00 am #

    Hello Ms. Breckenridge,

    I applied for Studio / Graphic Designer, Creative Services – Lakeland on February 6. It still says considering under my application status.
    Is there anything I can do to find out whats going on? How long it’s going to take?
    I’m really hoping for a interview for this position.
    Please let me know if there is anything I can do.

    Thank you,
    John Sapp

    • Marcy
      Marcy March 11, 2015 at 2:52 pm #

      Hi John,

      I’m Marcy, the new Manager of Talent Acquisition for Publix Super Markets (Patti retired at the end of February). It can take some time to receive a notification about the status of an application. The reason is, our hiring managers review all of the applications. Depending on the number of applications received and the schedule of the hiring manager (who is also working on projects, going to meetings, etc), it can sometimes take weeks to get back to all candidates. I apologize for the inconvenience and hope this helps you understand why it is taking longer than you would expect.


  11. gcorn29 March 26, 2015 at 8:50 am #

    Hi Marcy,

    What does sourcing questions mean in the view information requests on the Publix career website?

    Gary Cornelius

    • gretadupuy March 26, 2015 at 3:19 pm #

      Hi Gary,

      It means your resume is being reveiwed by the manager.



  12. j3550519 April 8, 2015 at 4:02 pm #

    Hi Marcy there was a situation where my sons father got hired at Publix warehouse in LV and was informed to resigned because of a prior injury with Walmart that he was honest about and was informed that it will take up to 5wks to be hired back instead of getting fired and having to wait a yr to get hired back. Well its been well over 5wks but he continued to put in for positions where they stated he was one of the most qualified for the position. But still no response and we starting to feel a little worried hoping that resigning was the best decision but haven’t heard anything from anyone and its been well over 5wks is there anyone he can speak to or refer him to? We have a newborn son and things aren’t looking so well.

  13. nascar863 April 8, 2015 at 11:24 pm #

    Hello Marcy I applied for the warehouse person a.m. part time high velocity .For the Lakeland FL warehouse. I’ve been waiting patiently for a response. I will be very thankful for any advice you can give me.

    • Marcy
      Marcy April 9, 2015 at 8:51 am #


      First, ensure that your email address is correct in the online system; if it isn’t then update it so you’ll receive future correspondence. Second, ensure that you don’t have any responses from us in your email’s SPAM folder. Keep in mind that it can take up to several weeks for our hiring managers to review all of the applications to a job because they receive hundreds of applications. Keep checking the system for your application status.

      Good luck!

    • Marcy
      Marcy April 9, 2015 at 8:52 am #

      Hi CaseJoe,

      First, ensure that your email address is correct in the online system; if it isn’t then update it so you’ll receive future correspondence. Second, ensure that you don’t have any responses from us in your email’s SPAM folder. Keep in mind that it can take up to several weeks for our hiring managers to review all of the applications to a job because they receive hundreds of applications. Keep checking the system for your application status.

      Good luck!

  14. ak8430 April 14, 2015 at 3:14 pm #

    I have been applying for every position available in the distribution centers here in South Florida for over a year now and I keep getting turned down, I have 6 years experience in manufacturing and warehousing with aerospace background so it goes to show I can handle this conditions and expectations, I’ve been unemployed for over a year and I keep getting turned down at every job I’ve applied for which is over 20 applications a day, I’m a single mother of 3 I need a job and someone to give me a chance I have lost everything from my home to everything I own and being turned down and jobless with three kids it’s devastating when I’m very detailed oriented, independent and very dependable , determined and always exceed whats expected of me so how can I get a opportunity to work for a great company when I’m always getting turn down? even McDonald’s rejected my application!!

    • Marcy
      Marcy April 14, 2015 at 4:50 pm #

      I’m sorry that you’re having such a difficult time finding employment. The job market is changing and candidates who had decided to stay with their employer during the recession are suddenly testing the waters and applying for jobs, too. That means that the candidate pool for all jobs is becoming very competitive. We are certainly seeing this with our candidate pools for many of our open jobs. My advice is to keep trying. I know it’s difficult to stay positive when you’ve been trying for so long. I’ve had a loved one out of work for over a year who was very qualified for many positions. You simply have to keep trying and know that you’ll be given an opportunity at some point.

      Best Regards,

  15. kadaris April 25, 2015 at 1:28 pm #

    I’m 14 and its almost summer time now i looking for work thus summer what do I do?

    • Maura Satchell
      Maura Satchell May 1, 2015 at 9:01 am #

      Hi Kadaris, if there is a Publix store nearby, you can apply in person at the Job Application Center kiosk in that store. It is typically located near the front of the store and one of our associates will be happy to direct you to it. At 14, you can pass along the Publix culture in the following roles if the store has openings: Bagger, Cashier or Floral Clerk. I hope this helps and wish you the best of luck!

  16. sr1981 May 1, 2015 at 8:58 pm #

    Hello , I was wondering if I can get a job with a misdemeanor drug charge it happened almost 7 years ago it will be 7 years in June. I pled guilty to lessor charge.

    • Marcy
      Marcy May 4, 2015 at 11:27 am #

      It’s difficult to say without knowing all of the specifics. You should go ahead and apply and go through the screening process. I’m sorry I can’t be more specific!
      Have a great day,

  17. kieraallen May 4, 2015 at 11:29 pm #

    Hello, I recently got hired at a publix and went through the process of signing papers and doing my drug test. I have been waiting for nearly a month for a response and haven’t heard anything back. Even if the drug test wasn’t accurate I should’ve known. I quit my previous job to come work here because the customer service was the best but now I’m starting to rethink my decision. I have been unemployed for a month due to this and really want an explanation because I’m hanging on here by a thread. The managers isn’t any help at all. I’m just really saddened that publix did me like this, and I guess I should look else where for employment. Can someone please explain the drug test process?

    • Marcy
      Marcy May 6, 2015 at 8:17 am #


      I’d love to look into this for you. Please email me at and provide me with your name, the position you applied for, and the date of your drug screen. We have a drug screen and background check process so it could be either of those things that are slowing the process. Our initial offer for employment at Publix is contingent on passing both of those processes. I can’t provide you with specifics about those processes, however. If you provide me with more details via email, I’ll look into where things stand for you.

      Thank you for reaching out to me.


  18. felicia2012 May 7, 2015 at 1:12 pm #

    I have been asked this questions a few times at my location. If a person apply for a position, goes through the interview process but does not get the job because they were unable to pass the drug test but did meet the requirements for the position, how long do they have to wait before reapplying?

    • Marcy
      Marcy May 11, 2015 at 4:43 pm #

      Hi Felicia,

      After an applicant has failed a drug screen, he or she must wait one year before applying again.

      Thank you,

  19. bryant78 May 28, 2015 at 1:59 pm #

    Good After noon Marci,

    My name is Bryant Bradshaw I applied for a few positions in the warehouse located in Dacula GA, which all say considering, I’m assuming that means publix is considering me for those positions, however I currently reside in Miami, Florida and I’m making arraignments to move within the next month or so or possibly sooner if I’m told I must start sooner, I will be in Georgia next Wednesday – Saturday June-3-6,2015 I wanted to know would it be possible to find out can I interview with any of the hiring managers on any of those days. My email is

    Respectfully Bryant

    • Maura Satchell
      Maura Satchell May 29, 2015 at 2:01 pm #

      Hi Bryant. I am checking on this for you and will get back to you once I find out more.

      • bryant78 May 29, 2015 at 2:50 pm #

        Thank you for your fast response Ms. Satchell and I look forward to hearing from you soon.

        • Maura Satchell
          Maura Satchell June 1, 2015 at 8:11 am #

          Hi Bryant, if you are selected for an interview you will receive an email. Since you have heard nothing either way, you are still being considered. Best of luck!

  20. johnnyboy May 30, 2015 at 11:56 am #

    I’m a 5 year employee and mgt is harassing me. They are using the words “theory” and “I have no proof” but are accusing me of something I didn’t do.
    How do I resign. No one should have to tolerate defamation of character.

    • Maura Satchell
      Maura Satchell June 1, 2015 at 8:07 am #

      Before you consider resigning, please reach out to your Retail Associate Relations Specialist. You’ll find the contact information for that individual on the bulletin board near the timeclock and they are there to help you.

    • Marcy
      Marcy June 1, 2015 at 8:08 am #

      Thanks for reaching out to me and thank you for your five years of service to Publix. I certainly appreciate your contributions. Each Publix location has an assigned Associate Relations Specialist who would welcome an opportunity to look into and address your concerns. If you need the contact information of the Associate Relations Specialist assigned to your area, you can find that information on the Open Door Poster in your break room or provide me with your location and I can send you the contact information. You can email me at I hope that you will utilize our Open Door Policy and speak with your Associate Relations Specialist or your District Manager.

      To resign from Publix you would need to inform your Manager. Your Associate Relations Specialist can also provide you with more information if you choose to resign.

      All my best to you,

  21. picoujsn June 9, 2015 at 9:02 am #

    Hi My name is Jason Picou and I have been trying to get my start in Publix Warehouse. I was interviewed at the Deerfield Beach location a few weeks ago for the Warehouse Position and would like to inquire about the status of the position. I am hoping to move on to the next step , lol. I know Publix communicates via email and I would like to know if there is someone I can email regarding the status?

    I really want to be a Publix Employee ( if this helps)

    Thank you,

    • Maura Satchell
      Maura Satchell June 9, 2015 at 12:17 pm #

      Hi Jason, that’s wonderful to hear you’d like to work for Publix. To check the status of your application, simply log in to this location: . You will be required to type in your username and password. On the next page you will see the job(s) you have applied for and the status of those applications. Best of luck to you!

      • picoujsn June 9, 2015 at 8:21 pm #

        I was not selected, thank you Maura

        • Maura Satchell
          Maura Satchell June 10, 2015 at 9:15 am #

          I’m sorry that you were not selected, Jason. Publix receives more than 1.5 million applications for about 40,000 job openings each year, so you can see it is very competitive. And I hear of applicants that have applied for several months – even a year and more – before being hired here at Publix. It is a matter of being the best candidate for the job, and by meeting not just the required qualifications but also some or all of the preferred qualifications, you increase your chances. I hope this helps and wish you the best.

  22. cdrake June 12, 2015 at 1:56 am #


    I applied for the Training Developer / Technical Writer position at the headquarters in Lakeland almost a month ago. My status is showing “Considering”, and everything is complete. I have a similar dilemma to what others have mentioned, as I am not currently local to the area. I am visiting my family in Florida within the next couple of weeks, however, and I was wondering if there is any way to get an idea of the timeframe for the interview/hiring process for this position. Also, I noticed the suggestion to stop in and express an interest when someone is applying at a store. What, if anything, could be an equivalent when someone is applying at the headquarters? I would appreciate any help and/or advice you can offer.

    Thank You!

    • Maura Satchell
      Maura Satchell June 12, 2015 at 10:19 am #

      Hi C,
      It can take some time to move forward in the hiring process, up to several weeks in fact. Our hiring managers are responsible for thoughtfully reviewing all qualified applicants and at times we receive hundreds of applications for a single position. I can’t offer advice about your logistics, but we do have the capability to conduct initial interviews with candidates from outside of the area via phone or other means if necessary. Now is a good time to prepare yourself for a potential interview in case you move forward in the process. I suggest you research our website at to prepare in case you’re called.

      Thank you for your patience and good luck!

  23. cdrake June 13, 2015 at 1:40 am #

    Thank You, Maura. I appreciate your input and suggestions. I will continue monitoring the status of my application and reviewing the information on the website.

    • Maura Satchell
      Maura Satchell June 15, 2015 at 1:39 pm #

      Glad I could help! Best of luck to you!

  24. dwilliams2789 July 3, 2015 at 11:56 am #

    Hello ms Patti, I Wanted to know how long does it take for them to get back to you after you take the pre employment test battery I took it on june18, 2015 I have not heard anything back yet but on my application status it says that they are considering me for the position the other day and now it say closed . does that mean they are calling back for interview and and I haven’t receive a email stated that they was looking for other applicants. the position applied for was Warehouse Person am boxed meat /diary orlando

    • Maura Satchell
      Maura Satchell July 6, 2015 at 11:30 am #

      Hi, it appears they have selected a candidate they find most suited to their needs and have completed the hiring process for that particular position. Please check and apply for any other positions you are interested in and qualified for.

  25. twizzler9876 August 27, 2015 at 1:05 am #

    Hi. I got separated this summer because I did not clock in on time. The day that I put my application in (later on that night) I was out with friends and got pulled over. I did not know until we got pulled over that there was weed in the car, I got a charged with a misdemeanor. Possesion under 20 grams. I have a lawyer and they are fighting the case for several reasons. However I am waiting for my paperwork to come back from Publix, and have not talked to anyone about the situation because I am ashamed and scared. My court date is next week. Any suggestions or help ?


    • Maura Satchell
      Maura Satchell August 31, 2015 at 4:24 pm #

      I think your best bet is to reach out to the Retail Associate Relations Specialist for your area. Email me and I will provide you with the contact information for that individual. Include your store number and send to .

  26. lewisaudibert November 17, 2015 at 10:55 am #

    I know this thread a bit old …. Just wondering why I would still be “Under consideration” for almost 2 months now. I check my email everyday including my spam folder but there has been nothing. Just curious, Thank you in advance. Lewis Audibert

    • Maura Satchell
      Maura Satchell November 18, 2015 at 9:53 am #

      Hi Lewis, hiring managers often receive hundreds of applications to review for an opening. So even if they take down the posting, it can take them a month or longer to carefully review everyone’s qualifications, conduct phone conversations and on-site interviews, and then to check references. You will be called if you are considered one of the leading candidates. If not, your status will indicate when the position has been filled. I hope this helps.

      • lewisaudibert November 18, 2015 at 2:45 pm #

        Hi Maura, is there anybody I can contact via email to see about getting an update? I am waiting to hear something to decide if I will be moving out of state or not. Thank you Lewis.

        • Maura Satchell
          Maura Satchell November 19, 2015 at 8:22 am #

          Lewis, your best bet is to call the employment office – 863-688-1188 extension 32504.

  27. angel454 November 18, 2015 at 1:46 pm #

    Hi my name is Angel Alejandro I recently went in last on 11/10/15 to the Miami publix warehouse for a physical agility test and drug test. My application status changed from considering to offer process, its been 8 days since I took the test I was just wondering how long does it take for the results to come back, any information will be greatly appreciated thank you for your time.

    • Maura Satchell
      Maura Satchell November 19, 2015 at 8:19 am #

      Hi Angel, each situation is different but usually within two weeks. It sounds very promising though, and you can contact our employment office if you have other questions. Reach them at 863-688-1188 extension 32504. Best of luck!

  28. Zachery Pardue November 25, 2015 at 2:34 am #

    Hi Maura,
    My name is Zach Pardue. I just wanted to get some insight on some things. I have been applying to a Dacula, Ga Distribution Center for quite some time now for numerous positions. I have always had an interest working with Publix for as long as I can remember, since I was about 16 years old. I love how they operate and appreciate the service they give their customers and employees. I have over three years experience in retail, particularly for the unloading and inventory process. It’s been discouraging lately because every position I apply to, they pursue other candidates. I know I have a lot to offer and was wondering if there were any other steps I could take into bettering my chances for an interview.

    • Maura Satchell
      Maura Satchell November 25, 2015 at 10:22 am #

      Hi Zach and thank you for your question. I know it can be frustrating to apply for a job and not get called for an interview, but realize that competition is very tough and there are typically 100 or more applicants for each opening in our support areas. Here are a few tips that I think may help you:
      1. Make sure you only apply for positions for which you meet all REQUIRED qualifications.
      2. Most everyone who is hired into a support position also meets most of the PREFERRED qualifications.
      3. Make sure your resume is thorough, correctly listing all titles you’ve held, the duties you performed on each job, and the years you were in those jobs.
      4. Write a different cover letter for each job for which you apply, focusing on why you would be valuable in THAT particular job. For instance, point out in your cover letter how you meet the qualifications for that position.
      There is one final thing you might consider is this: Since Publix is big on promoting from within, if it is possible, why not start with a part-time store job to get your foot in the door? It’s the best way to learn about the Publix culture and move up. I wish you all the best!

  29. Zachery Pardue November 25, 2015 at 1:58 pm #

    Thanks for the advice! I will write a more thorough cover letter. I have applied to stores as well with no luck but I will definitely keep trying. Thank you again!

    • Maura Satchell
      Maura Satchell November 30, 2015 at 8:29 am #

      That’s awesome to hear, Zachery! Best of luck.

  30. msdifields December 10, 2015 at 10:33 am #

    Hi Patti, I was offered a position earlier this year but, failed the background check. It seems as though I keep getting emails saying I’m not eligible for the position at this time. Is there a waiting period after something like this happens or do I give up?

    • Maura Satchell
      Maura Satchell December 15, 2015 at 8:12 am #

      Hi, your best bet is to contact our Employment Office – Tel: 863-688-1188 extension 32504. They should be able to assist you.

  31. jllc10315 December 17, 2015 at 5:33 pm #

    Hello, I was recently offered an office position (and accepted) with the company and went in to take my drug test as well as have my background test submitted. I was told about a week or so for results to come back. My application status is still considering. How long does the background and drug test results taketo come back? I understand it is the holidays sothat may delay it some. My background is completely clean and have no drug issues. Thank you in advance.

    • Maura Satchell
      Maura Satchell December 18, 2015 at 11:52 am #

      Hi Janae, congratulations! It can take more than a week, depending on various factors. If you wish to check further, please call our Employment Office – Tel: 863-688-1188 extension 32504. They may be able to assist you.

      • jllc10315 December 18, 2015 at 12:58 pm #

        Great will do, thank you!

        • Maura Satchell
          Maura Satchell December 21, 2015 at 8:16 am #

          It’s our pleasure, Janae!

  32. kjenks23 February 2, 2016 at 12:51 pm #

    Good Afternoon Ladies! Thanks for the great article! I wanted to ask you about your protocol with regards to background checks. My brother applied for a position with the Publix distribution center here in Dacula, GA. He interviewed well and was asked back to take a strength and agility test, which he passed with flying colors. He was then given an offer of employment contingent upon the results of his drug test and background check. He passed the drug test, but his background check revealed a few misdemeanor possession charges that are well over 4 years old. He’s more than qualified for the position. And prior to moving down here from PA, in November 2015, he held down a logistics job for over four years without incident. A job he excelled at. We found in our online research that Publix hires people with records. Is this no longer the case? Is there a process we can follow to respond to the background report and advocate on his behalf? I’m thinking perhaps character reference letters from unrelated parties and his former Employer. He’s a good guy with a great work record. He just needs somebody to look beyond the mistakes he made in his early 20s, and see him for the man he is now that he’s almost 30. Do you have any suggestions for him? Is there a standard time frame for how long his past will have bearing on his present job prospects? Do you know of any Employers who do hire people despite having old misdemeanors on their record? Please advise. And thank you in advice for your response!

    • kjenks23 February 2, 2016 at 12:53 pm #

      My apologies, that was supposed to say “thank you in advance for your response!”

      • Maura Satchell
        Maura Satchell February 3, 2016 at 2:53 pm #

        No worries, Kaleeda. You’re a great sister! Have a good day.

    • Maura Satchell
      Maura Satchell February 3, 2016 at 2:53 pm #

      I suggest your brother give a call to our team that addresses these questions – Tel: 863-688-1188 extension 52206

  33. Tatiana Wallace June 19, 2016 at 6:30 pm #


    I have applied for the distribution center in Dacula, Ga. I am currently “under consideration “. It’s been about two weeks I believe. Is there a recruiter or point of contact for this location?

    Thank you,
    Tatiana Wallace

    • Maura Satchell June 20, 2016 at 8:27 am #

      Hi Tatiana, Hiring managers often receive hundreds of applications to review for an opening. So it can take them a month or longer to carefully review everyone’s qualifications, conduct phone conversations and on-site interviews, and then to check references. You will be called if you are considered one of the leading candidates. If not, your status will indicate when the position has been filled. I hope this helps.

      • Tatiana Wallace June 20, 2016 at 9:56 am #


        Yes, this helps. I will keep waiting to hear something.

        Thank you,

        • Maura Satchell June 21, 2016 at 4:20 pm #

          My pleasure, Tatiana.

  34. elizabeth baez July 2, 2016 at 11:08 am #

    Hello Patti Breckenridge,

    I applied at the Publix store in Key Largo. I was offered the job and took the drug test 1 week ago. How long does it take to get the results? Will they contact me if anything went wrong? I know I am clean but I have a misdemeanor on my background of which I disclosed to the store manager. Hoping that they call me soon I need this job.

    • Maura Satchell July 4, 2016 at 11:53 am #

      Elizabeth, why not set your mind at ease and reach back out to the store’s management member that you dealt with, just to “follow up” and make sure they have everything they need from you? Since you listed the misdemeanor, you have covered your bases, and this follow up shows that you are pro-active and ready to start training! (When you stop in, you can even ask them when they anticipate you would start training so you can make arrangements.)

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