At the annual Retail Operations Conference (ROC) held last month in Orlando, Florida, Publix presented several stores and managers with our most important awards.
George W. Jenkins Award
Our most prestigious award recognizes five store managers and one support area manager who perpetuate Publix’s culture by demonstrating leadership and showing a commitment to carry on the legacy of Mr. George.
Store Manager Ester Santillie
#816, McDonough, Georgia
Store Manager Steve Payret
#1591, Glen Allen, Virginia
Store Manager Eddie Guzmán
#1330, Deltona, Florida
Store Manager Joe Bustamante
#448, Winter Haven, Florida
Store Manager Richard Reynolds
#703, Plantation, Florida
Director of Tax and Treasury Chris Mesa
This award honors five district managers and one support area manager who personify the founding philosophies of Publix, including the spirit of growth and fairness. Recipients have shown their dedication to maintaining the dignity, value and employment security of their associates.
District Manager Jasmin Ovcina
District Manager Charles Gainer
District Manager Del Cragin
District Manager Bryan Lanzilotta
District Manager Jamie Laviolette
Director of I/T Security and Compliance Bernie Kelly
Customer Service Excellence Award
This award recognizes one store in each division that excelled at providing premier customer service. Recipients are selected based on results collected from Associate Voice Surveys, Customer Voice Surveys and Mystery Shopping scores.
#45, Decatur, Alabama
#1566, Glen Allen, Virginia
#1436, Mobile, Alabama
#810, New Port Richey, Florida
#1494, West Miami, Florida
This award recognizes one store in each division that has shown the highest standards of safety for our customers and associates. Recipients’ commitment to safety is evaluated based on low incident frequency, cost rates and best practices.
#1263, Macon, Georgia
#1548, Boone, North Carolina
#1560, Gainesville, Florida
#1013, Port Charlotte, Florida
#639, Stuart, Florida
2018 Sales and Profit Goals
Congratulations to all of these stores who exceeded their sales and profit goals last year!