Exterior of Publix store with American flag in the background

Welcome back to our Publix Patriots blog series! This series showcases some of our military veteran associates and the skills they gained in the military that helped prepare them for leadership roles at Publix.

Meet Cyndi, Customer Service Manager in St. Petersburg, Florida

Cyndi is a customer service manager at Bay Pointe Plaza Publix, # 1541, in St. Petersburg, Florida, who formerly served as a medical sergeant in the U.S. Army. Cyndi served in the military from 2011 to 2017. During that time, she began her career as a part-time cashier at Publix while also working toward a bachelor’s degree in business management. Cyndi enjoyed working for Publix and was quickly promoted to customer service staff. Her store manager opened Cyndi’s eyes to the career opportunities available at Publix, and how she would be able to apply the leadership skills she learned in the military as a manager.

Headshot of woman in business clothes

How Cyndi’s Military Background Helped Her at Publix

As a medical sergeant, some of Cyndi’s main responsibilities included coordinating medical training for the unit, ordering medical supplies and helping to ensure soldiers were medically able to be deployed. In addition to the leadership skills she developed, Cyndi shared that being in the military helped her to overcome adversity. “The most difficult experience I had in the military was injuring myself and having to rehabilitate in physical therapy before being able to return to full duty,” Cyndi explained. “It took a lot of hard work to get better, but I was ready to get back to serve. I apply that same level of commitment to my role as a manager every single day. To be successful at Publix, you must be willing to work hard, have a great sense of organization and know the value of teamwork.”

Woman in army shirt and gloves cutting stitches in someone else's leg

If you are a veteran looking for employment opportunities, consider starting a career with Publix. “If you are looking for a great place to work, where you will be an integral part of the team, Publix is the place for you to begin a long and rewarding career,” said Cyndi. Her advice to veterans is to be flexible, just as you often have to be in the military. She also suggests being open to opportunities within our stores, corporate offices, distribution centers or manufacturing facilities.

Be sure to visit our Publix Patriots LinkedIn page to follow along with our series. Follow our Publix Careers channels on Facebook, Instagram, Twitter and LinkedIn to connect with our recruiters and learn more about what makes Publix a Great Place to Work.


Jazmyn M.

Written by

Jazmyn M. started her career with Publix in 2012 as a Front Service Clerk where she enjoyed engaging with customers and quickly fell in love with the company. Jazmyn's passion for Publix came full circle. As the company's Employment Branding Specialist, Jazmyn gets to share what she loves about working for Publix and helps our recruiters advertise job openings through traditional print, digital, and social media advertising. In her free time, she enjoys writing, spending time with her friends and family and occasionally binging a series on Netflix. Jazmyn looks forward to continuing to educate others about the career opportunities that exist at Publix and showcasing why it is a great place to work.

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